Support
How can we help?
Syndified, your website, hosting or marketing: find a quick answer below, or send a request and a person will pick it up.
Call or message us
- (858) 358-3695 North America Text
- +31 6 28484529 Europe WhatsApp
Monday to Friday, 8:00–16:00
Next content update
Every Sunday, automatically. Nothing to press.
Quick answers
Before you write
My site has not picked up a brand’s latest products.
Content updates once a week, every Sunday. Anything a brand changes during the week reaches your site with the next update, on Sunday 25 October. If it is still missing after that, send us a request below with a link to the page.
How do I add or remove a brand?
Tell us and we do it for you; there is nothing to set up on your side. Choose “Adding or removing brands” in the form below and we will let you know when the change is live.
The plugin will not install, or my site runs out of memory.
The plugin needs WordPress 7.0 or newer, PHP 8.3 or newer and a PHP memory limit of 256 MB for one language, or 512 MB for several. Your host can raise the memory limit for you. If your site meets all three and it still fails, send us the error message.
Product details on my site are wrong.
Product content comes from the manufacturer, so it is corrected at the source and every site gets the fix with the next weekly update. Send us a link to the page and tell us what is wrong.
I am moving my website to a new host or rebuilding it.
Let us know before you switch, with the new address, so your product pages move with you.
I represent a brand and something in our catalogue needs to change.
Choose “I represent a brand” in the form below and tell us which brand. We will pick it up with you directly.